INFLUENCE OF TEAM DIVERSITY ON TEAM EFFECTIVENESS: IMPORTANCE OF PUBLIC HEALTH
DOI:
https://doi.org/10.46793/PP150915001NKeywords:
work-group, diversity, effectiveness, health careAbstract
Work group diversity, the degree to which there are differences between group members, may affect group process and performance positively, as well as negatively. Research on the relationship between work –group diversity and work- group effectiveness has yielded inconsistent results in many disciplines, as well as in medical science. To address this problem, the authors examined different perspectives on work-group diversity and work-group effectiveness within the health care system. We reviewed the PubMed literature on work-group diversity and its effectiveness to assess the current state and to identify key issues for future research. This review points to the need for more complex conceptualizations of diversity and effectiveness in the work-group environment in the health care system, as well as the need for more empirical attention to the processes that are assumed to underlie the effects of diversity on group process and performance and the contingency factors of these processes.
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